Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied with the merchandise for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

We provide 5 days return policy. All returns must be postmarked within 5 days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and include your proof of purchase with order number, then mail your return to the following address:

BRASSAURA 
1272, VAKIL PURA JAMA MASJID                                                                      DELHI 110006

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. Once the refund once approved will be  credited to the original payment method within 7-10 days

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91-9654769716
BRASSAURAA1272@GMAIL.COM