The majority of the products are made to order and may
require a time frame of 3-6 days other than the ones which are in stock. This
is because we source directly from local artisans who do not deal in big
quantities. We have a great network of shipping partners like DTDC in India and
DHL, FEDEX, BLUEDART and UPS for international couriers. Once the product is
shipped we notify our client on email by sharing the tracking/AWB bill of the
consignment.
Please note: For all international orders we do door delivery. The Custom
duties are charged by local governments in your country. You have to pay the
custom duties according to the rules of your country. The Local Delivery agents
will contact you if your parcel qualifies for custom duty.
Please note: Our products usually reach our
customers within 3-6 working days in India and International 7-10 days
depending on custom clearance. Sometimes it can take longer due to unavoidable
circumstances. You can always track the packages by using the tracking ids or
links that we provide to your registered email address.
Please note: Orders once placed cannot be cancelled.
All the carvings are done by hand so minor carving
differences can be there. Thats the beauty of handmade crafts.
We offer exchange on the products if they are damaged or
broken in transit.
The request for exchange should be lodged within 5 days
after delivery. The exchange will take place only if there is an uncut/ non
edited package opening video.
This is an excellent detailed murti which depicts the Nataraj very well.